- Choose which customer is associated with a license. lic file. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. XProtect Essential+ Asad Zaman 17. ConfigurationItems. 3. XProtect extensions, and licenses. Enter the user name and password that you want to use with automatic license activation. Description. lic extension received per email; A Milestone Care coverage XProtect LPR licenses. Block and Allow list configuration and alarm uploading on Milestone software. Enter the user name and password that you want to use with automatic license activation. Edit the web. Hardware device summary. It will give you option to browse to the HTML page you saved on your computer. XProtect Web Client (explained) Access XProtect Web Client Recording Server Manager XProtect Download Manager Licenses About licenses License information overview About automatic license activation About device changes without activation How the number of device changes without activation is calculated Hardware device summary About. Stop the Management Server while the Management Client is still open on the License Information tab. The XProtect product suite offers a wide range of solutions to fit your current and future needs. Before you activate your licenses, you must add the Software License Code (SLC) to your Software. Go to: C:ProgramDataMilestoneMilestone SurveillanceCustomSettings\__Global__ 3. Go to Setup mode in the Smart Client and from the System Overview drag and drop the HTML page in the view. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. Follow the steps described in the next sections to examine your PC to make sure that all hardware accelerationAdd or modify XProtect VMS extensions and plug-ins. The management server ports used in XProtect VMS are: 80, 443, 1433, 7475, 8080, 9000, 12345. you will need to remove IIS 'Internet Information Services' and WPA 'Windows Process Activation Service'. At the bottom of the main workspace, click Activate Licenses Manually, then Offline, and then click Export License for Activation. XProtect VMS to ensure compatibility with XProtect VMS Products as well as the features they offer. Download and apply the hotfix following the. See what a Milestone solution can do for you. Milestone Care Plus also offers. Copy the backup to the new Management Server. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. At the very button click "Activate License Manually. The credentials are saved in a file on the management server. 2. Go to License Information tab and you will see that there is no license information there. lrq) using the ‘Upload Licence Request’ option. The folder is located under the folder in which your Milestone surveillance software is installed. Solution: From the tray icon, make sure your that your recording server is running and verify that you can view live. Automatic license activation is enabled and hardware will be activated as you add it to the system. Optional: Enter a description to the license. CCure. "Installed Milestone Xprotect essential+ and the system shows "The system is unable to communicate with license activation server" It looks like system can reach:. idx to activate hardware device licenses for XProtect VMS products. Other problem is with activation. TCP. Before you continue, make sure to obtain a software license (. lic file. Right-click the server and select Add LPR camera. Seamless setup with Husky Assistant. In case the original file was. Licenses. On the left-hand menu, go to "License Information". To get a permanent license, you must register your SLC before you can activate your device licenses. When you purchase the system, you also purchase a certain number of licenses for the number of hardware devices, for example video encoders or cameras, that you want to run on the system. If you can't activate because too many. On the left-hand menu, go to "License Information". In Milestone Customer DashboardXProtect Corporate About Licenses. " Select "Offline" and then "Import license for activation". After you deploy, you are ready to add the software license (. The software license file is only imported and changed but not activated. In XProtect Management Client. The Smart Connect feature Add or modify XProtect VMS extensions and plug-ins. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in. 1. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. If you are not registered on the license, the account owner must download the file to. License Overview - All sitesIn XProtect® VMS products (Corporate, Expert, Professional+, Express+, and Essential+), it is confirmed that the alarms with "Event based" activation period cannot use some event types (like device events, Analytics, etc. Advanced configuration. 5. 4. XProtect ® Access is an add-on product to Milestone’s XProtect VMS and Husky NVRs that makes it possible to integrate access control into your software. Manage encryption and certificates, and install certificates in a Windows Workgroup environment. Tip: If you plan to use online activation when you activate your licenses, make sure you use the same user name (e-mail address) and password that you used when you registered theIf you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. When you purchase your software and licenses, you get: • An order confirmation and a software license file named after your SLC (Software License Code) and with the . Determine which version of XProtect VMS software the license is issued for and get the correct version of the software: Go to Milestone Software Registration Service Center: Log in to your account in by clicking Software Registration in the lower right area; Select the SLC in question (or click the link in the top right to add. 8080. XProtect® Express. Add Milestone Interconnect™ sites. 2. For additional benefits, you can purchase more advance Milestone Care subscriptions. Locate the Software License Code (SLC) Number of Views 13,81K. The MIP APIs make it easy to build your own services and applications, extend ours, or integrate with other systems and devices with Milestone XProtect VMS. license requirements. 0 Administrator's Manual 13 Introductions Introductions Product overview XProtect Corporate XProtect Corporate is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. Licenses. This period of time is called the grace period. Activate actions, for example, to open doors (see Activate actions). User menu : If you want to exit XProtect Web Client, click , then select Log out. Enter the code on the XProtect Web Client login page and tap Log in. We would like to show you a description here but the site won’t allow us. For secure connections, the default port is 8082. Click Customers & Licenses, and then click Register new license (SLC). 1001. 4. Contact Milestone sales for more information. Open Milestone Smart Client and login to your system Enter License Code to activate Plugin Open the Camera Information Display by selecting the button at the bottom of a camera view. you are now performing an installation of XProtect Essential+ or XProtect Express+; you have chosen the typical installation option with no control over the SQL Database. 4. Installer. . (Note: If you do not have a My Milestone account, you must create one. The port number that XProtect Mobile client uses to communicate with the server. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. Hardware. Click "Browse" and load your . Grace period for license activation (explained) When you have installed your VMS and added devices (hardware devices, Milestone Interconnect cameras, or door licenses), the devices run in a 30-day grace period if you have decided not to enable automatic license activation. The tool is compatible with all XProtect VMS products (Corporate, Expert, Professional+, Express+, Essential+, Professional, Express, and Enterprise). Husky IVO is pre-loaded with XProtect, saving you time on setup and installation. XProtect. Once you select the web page and save it, this is how it will appear in the Smart Client: You can keep track of all licenses that share the same software license file both on this site and on all other sites, your Milestone Care subscriptions and decide how you want to activate your licenses. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. Otherwise, the XProtect Mobile app and the server cannot communicate. For security related updates please visit our. Thanks for your feedback!The XProtect product suite offers a wide range of solutions, depending on your specific need. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. The activation process sends Milestone the MAC addresses of the cameras and a license key is generated for each of those MAC addresses. " Select "Offline" and then "Import license for activation". 1 - you receive the message - 'License Not Valid'. lic file. For more information, see Activate your licenses. June 2023 at 10. Technical support is provided only to customers using paid Milestone XProtect products (based on the products' lifecycle) and paid Milestone Support services. Remember to activate your license. About. Manage Licenses. node -> , and then select the activated software license file to import it and thereby activate your licenses. About automatic license activation. Just add your XProtect license code and it’s ready to go. License activation (explained) 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveBefore you start This guide describes the basic steps for partners who need to register and activate licenses for XProtect Professional VMS products. - Activating licenses by using the online activation process. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect VMS product, you receive an email that includes a software license code (SLC) and a software license file (. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. ) To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. 5. The XProtect® View Layout Builder plug-in must be installed on the machine running the Milestone XProtect® video management software. License activation (explained) 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveAutomatic license activation is enabled, and hardware will be activated as you add it to the system. Secure connection. 5. Points. sts, . If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Get technical assistance for Milestone products Presales Support. Run the executable file as Admin. Select offline mode and download the licence request file (. XProtect LPR licenses. Up to 48 cameras. A . In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. Integrator. Select from the list of available languages and then restart the XProtect Smart Client for the change to take effect. Incident. Only the registered owner of the license can log in and download the license file. 2. If any of the XProtect VMS components currently belongs to or will belong to a domain, or you have issues installing or running the XProtect VMS product in an Active Directory domain, you can use the following practices and workarounds. dll" with the new one. If you choose to log in as a basic user, you can change your password whenever you want to. - Extended timeout for online activation. Step 8 - Modify connection strings in the Windows registry on the XProtect VMS machine. When done, activate your devices before the end of the Grace Period (30 days). Milestone recommends that you use a secure connection when you manage your user credentials. Visit the Milestone Registration Portal and import your . The wizard suggests an installation path. You can combine LPR (license plate recognition) with other surveillance features such as recording and event-based activation of outputs. The Halo Smart Sensor can seamlessly integrate with XProtect using its dedicated driver, known as "Halo Smart Sensor. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. XProtect Download Manager. Clients. Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video. After you upgrade a license, Milestone Customer Dashboard provides you with an upgraded software license (. 3. How to set up a Paxton integration with Milestone XProtect. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. In such cases, notes in the top of the relevant topic indicate that you may. Your SLC is also. XProtect Download Manager. Upgrade to a newer version of an XProtect VMS product, including service releases. Evidian SafeKit brings high availability to Milestone XProtect, the CCTV video surveillance system, between two redundant servers. Overviewpane(explained) 120 Digitalsignatures(explained) 121 XProtectAccess(configuration) 122 Addaccessmonitorstoviews 122. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. In XProtect Management Client. 10. 3. You can do an online or offline activation. xml outside of this folder. Your Milestone VMS is now successfully licensed. Verify that you’ve set up an audio recording for your requirements, e. Add Milestone Interconnect™ sites. Connect on-premises cameras to XProtect on AWS. Milestone recommends that you enable automatic license activation. The following control(s) provide additional guidance: NIST SP 800-53 AC-2 Account. Article Number:. The DLK File Extension has zero different file types (mostly seen as the Xprotect License Code List format) and can be opened with zero distinctive software programs, with the dominant related application developed by Unknown Developer ( INMOS Transputer Development System Occam Compiler Link Info software). This guide describes how to register software licenses on Milestone Customer Dashboard, and how to activate hardware device licenses for XProtect VMS products. Note: XProtect Smart Client supports hardware accelerated decoding using Intel® and NVIDIA® GPUs. Cameras and storage information. Settings for Android. Now the the process of registering SLCs has been completely redesigned. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communicationOption #1. The serial number received from the camera is wrapped up in XML, and the driver does not parse the XML data correctly. Select the appropriate XProtect on AWS Marketplace product. Upgrade to a newer version of an XProtect VMS product, including service releases. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. Video resolution - The options for setting the resolution of the video stream are Low, Medium, High, or HD. The path is typically: C:. As a result Management Server machine will need internet access until the license is activated. The camera's appear to come in correctly but I'm unable to view and video. Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to activate your. ts - File types present in XProtect Corporate (all C-code products; this line of products is now called XProtect VMS): . The process takes place: On the My Milestone portal. Upgrade XProtect VMS to run in FIPS 140-2 compliant mode. The process takes place: On the My Milestone portal. " Select "Offline" and then "Import license for activation". In Milestone Customer Dashboard You are now ready to register SLC. developer portal. 20m. Recording Server Manager. Your Milestone Husky unit is shipped with XProtect video management software pre-loaded,. How to set up the XProtect Recording Server for best performance; Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video frequently drops out) Using hardware acceleration (Nvidia, Intel) in XProtect Smart Client 2018 R1 and all newer versionsActivation des licences (explications) Votre SLC doit être enregistré avant l’installation (voir Enregistrer le code de licence du logiciel). Copy your software license (. Recording Server Manager. The client must be able to: a) Resolve the recording server's DNS hostname. To see a list of events, in setup mode, define that the alarm. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. We are currently experiencing grace period expiration issues and unable to activate online or manually. Note: XProtect Smart Client supports hardware accelerated decoding using Intel® and NVIDIA® GPUs. Use this tool to get a visual overview of the main differences between XProtect products. It features multi-layered mapping and comprehensive alarm management. In Milestone Customer Dashboard Click "Activate . Milestone XProtect Go software query. Open the XProtect Mobile app, then on the Servers screen, tap the relevant mobile server. Article Number: 000035300 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11I migrate from Express to Express+. Events and output. License activation (both online and offline) fails for no apparent reason. License activation (explained) - XProtect Produkty VMS | Milestone Documentation 2023 R3. Connect to XProtect on AWS instances and activate XProtect VMS licenses. Make sure IIS and Windows Process Activation Service are not checked in Windows Features. 2a), 2017 R3 (11. Visit the Milestone Registration Portal and import your . Add Milestone Interconnect™ sites. From version 2020 R3, XProtect VMS is configured to run so that it uses only the FIPS 140-2-certified algorithm instances. 2. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. lic) file to the Windows desktop of your deployment. First, from the Control Panel → "Uninstall a Program", uninstall all programs that include Milestone, XProtect, or ( Microsoft) SQL in their name. This period of time is called the grace period. (Note: All the. Configure CloudFormation stack parameters to initialize XProtect on AWS. " Within the video stream, graphical. Licenses for XProtect VMS products (except XProtect Essential+) Software license file and SLCs. If you want to know all the benefits of enabling automatic license activation,. This setting needs to be aligned with: The default bookmark rule, see Rules (Rules and Events node). Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. KB 14767: Milestone Migration Assistant Tool — FAQ. At the time of this writing, the above address is resolved as a CNAME for the A-record "4. AXIS Optimizer installer which is installed on the Milestone XProtect event server. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. About automatic license activation About device changes without activation. This includes cameras, encoders, video-services, or other devices that are addressed through a unique IP address. Read more about Milestone XProtect products and Milestone Care. Go to: C:Program FilesMilestoneXProtect Management ServerIISManagementServer. A month ago (more or less) the 2021 R2 version stopped being able to get free. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveI want to activate the hardware license. XProtect Corporate, Expert, Professional+, Express+ Matthias Geert Caroline Van Steen 15. For more information, see Activate licenses offline or Activate licenses online. This Supported Device List provides an overview of the licenses required to connect IP devices to XProtect. The process takes place: On the My Milestone portal. The information in this document only provides basic information. If you have not yet purchased a license, get a license. License information overview. Configure CloudFormation stack parameters to initialize XProtect on AWS. NET 3. To get started, download the software from our website ( ). About automatic license activation. lrq file. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect Advanced VMS. Before you activate your licenses, you must add the Software License Code (SLC). 3a) changelog. Milestone Systems XProtect® VMS 2021 R1. 0x0x1DA17B9295AB4E2. When running XProtect Essential+, you can only changeMarch 07, 2023. Using the Milestone Diagnostics tool; Configure anti-virus software on XProtect systems (best. If you are using XProtect Express, you have less functionality available to you. Register Software License CodeIf you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. If you cannot install XProtect Smart Client (64-bit) on your operating system, install an earlier version of XProtect Smart Client or update your OS. Connect on-premises clients to XProtect on AWS. 2. Product Comparison Chart. The problem is indirectly caused by a faulty driver made for Panasonic cameras. Default length is 6. All Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. Setupvideostreamingonyourmobiledevice 37 Listeningtoincomingaudio(explained) 38 Push-to-talk(explained) 38 Mobiledevicemanagement(MDM)(explained) 40 Directstreaming. Licensed to Answer. 3. THIS IS XPROTECT ESSENTIAL+. Select snapshots to use for validating the configuration (see. The problem is caused by RTSP authentication enabled on the device (and the Axis One-Click driver being unable to handle this). Security monitors and dispatchers can immediately view cameras. A DNS lookup for "is performed. lrq file". Additional information. . Click "Browse" and load your . How to Change the Port Number on Management Server and Recording Server Introduction. Milestone recommends that you enable automatic license activation. Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. Licenses. Click Finish to end the activation process. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. - File types present in XProtect Enterprise (all old E-code products; now this line of products is called XProtect Professional VMS): . Should you be granted a higher number of device changes without activation, you must activate your licenses to register the higher number on your XProtect system. The workaround is to manually disable the option "Authenticate RTSP over HTTP" on the. (The Milestone Online Services. Recording Server: - 02/08/2022 - Fixed array dimensions exceeding supported range - 03/08/2022 - Fixed a crash with H265 encoded streams - 19/08/2022 - Fixed latest stored PTZ values not. Benefits of enabling automatic license activation. This is particularly useful when you view multiple video streams with high frame rate A measure indicating the amount of information contained in motion video. lic) file to upgrade your XProtect VMS installation with the new product version and SLC. The information in this document only provides basic information. KB 14767: Milestone Migration Assistant Tool — FAQ. This means that 8 of the cameras previously added within the 15 device changes without activation go into a grace period. (Best is if you copy the file to another location on the computer. KB 28001: XProtect Smart Client 2020 R3 cumulative patch; Others. XProtect Download Manager. The credentials are saved in a file on the management server. For more information about these flexibilities, see Grace period for license activation (explained) and Device changes. On the new Management Server, stop all services. The expiration date of your Milestone Care Premium subscription. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. Learn about. Article Details. If you do not activate your licenses before. XProtect Corporate, Expert, Professional+,. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. Upgrade to a newer version of an XProtect VMS product, including service releases. Lists the following information about all your installed base licenses for XProtect VMS and XProtect extensions that share the same software license file: Products and versions; The products' software license code (SLC) How to perform a license activation — XProtect VMS products Number of Views 5,1K Online and Offline License Activation fails with XProtect error: 'Could not obtain a new license. (Software License Code) and with the . First time use. Copy the backup to the new Management Server. Support Supported Devices; Milestone SupportAll Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. However, standard Milestone practices recommend that the license should be activated upon each hardware update, in order to maintain an up. Generate key pairs required for deploying XProtect on AWS. (Software License Code) (see Change the Software License Code),. See the XProtect VMS Administrator manual. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. lic) file to your deployment and activate your license to start using your XProtect product. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. About device changes without activation. SUPPORT License Chat. August 2023 at 10. In the wizard, follow the installation instructions. System. The steps outlined in this article will. If you do not use the verification code within a specific period of. The new XProtect 2022 R3 VMS update builds upon previous innovations to deliver a streamlined, integrated, easy-to-use, yet very powerful user experience. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. Go to File → "Activate License Offline". 36. Install and upgrade. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. There are several steps in the license activation process. In version 2016 of XProtect Corporate and XProtect Expert, the activation is done by the Management Server regardless of where the Management Client is running. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect Professional VMS product, you receive an email that includes a software license code. Once you have upgraded your VMS product, you. On the Video push settings screen, specify the following:. - Note: For details about "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. lic). Note: Some licenses, such as XProtect Essential+, do not include the option for Milestone Care Plus or Milestone Care Premium, and these columns will not appear in the window. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveMilestone XProtect® video management software (VMS) products. ; On the Servers screen:. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. At the very button click "Activate License Manually. Once you have upgraded your VMS product, you must activate the license, see Activating licenses. At the very bottom, click "Activate License Manually". Restart the host machine (hardware where the XProtect 2016 is currently running). KB 14767: Milestone Migration Assistant Tool — FAQ.